It’s 7:30 in the morning, and your toilet is overflowing. The kids are screaming, the floor is getting soaked, and you still have to finish getting ready for work. Let’s face it, you need a good plumber, and you need one now. How do you know that the person you call to come to your home is someone you can trust?
Everyone should have a professional plumber in their address book that they know they can call upon anytime, day or night, because plumbing emergencies are generally just that – emergencies. Taking the time to research, read customer reviews, and find the best contractor while in the midst of a plumbing issue is simply not possible.
So, how do you make sure you find the best plumber? The best plan is to do a little research now, and find a professional plumber in Charleston that has the following 5 traits. Once you find one, keep their number where you can find it and kiss your plumbing worries goodbye forever.
The 5 Traits of a Skilled Professional Plumber
Trait #1 – Transparency – A professional plumbing company should have a great website that’s easy to navigate. You should be able to find their credentials and reviews from previous customers. If they’re providing great service on a consistent basis, they should have nothing to hide, and it will be apparent within a few minutes of surfing their page.
Trait #2 – A Lifelong Learner – Just like any other profession, things are constantly changing in the world of plumbing. You want to hire someone who stays current on the latest equipment, techniques, and technologies. They should be able to handle something as straightforward as a leaking pipe as well as something more complex like a gas line installation. After all, if you can rely on the same company to handle all of your service needs, it’s more convenient and cost-effective for you.
Trait #3 – Guaranteed Work – An honest contractor will guarantee their work. It’s as simple as that. There’s a number of different ways professional plumbers do this; some offer warranties, some have money back guarantees, and some offer lifetime protection plans with tons of free services that go along with it. You’re investing your hard-earned money into maintaining and upgrading your home, and you want to make sure you’re spending wisely. Knowing your purchases are protected by some kind of guarantee is not just smart, it’s necessary.
Trait #4 – Fair and Straightforward Pricing – Have you ever been handed a bill only to be shocked at all of the little extra charges and hidden fees? All of us have been there and it is unfortunate. It’s as if companies don’t realize that being upfront and honest is the best way to keep their customers happy in the long run. Is it really worth the few extra dollars if they’re losing business left and right?
Trait #5 – Respectful of Your Time and Your Home – There’s a difference between a plumbing company and a professional plumbing company, and a big part of that difference has to do with respect and maturity. When you hire a plumber to come into your home, you expect them to leave it in good shape, which means removing or covering shoes, cleaning up after themselves, and being careful not to damage anything during the job. The only sign that they’ve been there should be the expert repairs that they make. That’s it.
Professional Plumbing Services = Research
If you invest some time now, you will rest easier knowing that you have someone on call the next time an emergency arises. Looking for a professional plumber that demonstrates the above qualities is not impossible, and you owe it to yourself to protect your home by going with the best. You can find professionals in your area that provide free inspections, fair pricing, and detailed invoices with recommendations tailored to you and your home.
A great place to start your search is with Plumb Pro. We’re a local, family-owned company and if you’ve worked with us before, you know that we’re one of the most trusted and knowledgeable service providers in the Charleston area. We’ve earned the Super Service Award from Angie’s List and the Best of HomeAdvisor Award for quality, service, and value. If you or someone you know is struggling to find a reliable professional plumbing provider in Charleston, contact us and we’ll be more than happy to provide a free service estimate and answer any questions you may have.